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Words Just Can’t Explain It

August 19, 2008

Update: I finally got access to my bank accounts online today, and something VERY strange happened – apparently my ex didn’t close our joint checking account (or take my name off it) until *just* recently, and I can view to all of his transactions until March of this year (they base everything on your SSN). Weird. Did I snoop? Of course I did. It wasn’t very interesting. I’ll see if I can get the account removed…

Q: How do I sign up for online banking through Trustco Bank?

A: “If you currently do not have an account please visit any convenient Trustco Branch to fill out an enrollment form.” – taken directly from Trustco Bank’s website.

Am I the only one who sees the irony in this?

I didn’t even mention the fact that I have to wait 3 days before someone will process my enrollment form (which, maddeningly, is a triplicate carbon paper form – I got to keep the yellow copy) and then send me an email which will contain my user ID and password. I also was told that if I don’t receive an email within the 3 days, I am to call a special number and tell them I am in possession of the yellow copy of the enrollment form.

<shakes head in utter, tragic disbelief>

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2 Comments leave one →
  1. Eileen permalink
    August 20, 2008 9:21 am

    Why’d you do it?

  2. wendalicious permalink
    August 20, 2008 7:17 pm

    I just don’t know. Maybe so I’d have a story?

    Really, because it *seemed* easier to merge the household accounts that way, instead of closing the account, opening a new one at a different bank, changing all the direct deposit info and ACH transactions, waiting for new debit cards, etc.

    They got me right where they want me…

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